Warranty Administrator

Are you an organised, detail-focused Warranty Administrator looking for your next opportunity within a busy automotive dealership? Our client — a prestigious automotive brand in West London— is looking for an experienced and proactive Warranty Administrator to manage warranty claims and support the smooth running of the Aftersales department. Whether you’re currently a Warranty Administrator, Warranty Clerk, Service Administrator, Aftersales Administrator or have strong dealership warranty experience, this is a great opportunity to join a professional, well-supported team.

Salary: £36,000 – £40,000 Plus Bonus
Hours: Monday–Friday, 8am–5.30pm

Why you’ll love this role
• Join a prestige dealership with a strong brand reputation and loyal customer base
• Play a key role within a busy and successful Aftersales department
• Work closely with Service Advisors, Technicians, Workshop Controllers and management
• Monday–Friday working with no regular weekend requirement
• Supportive environment where accuracy, compliance and attention to detail are valued
• Stable, long-term opportunity within an established dealer group

What you’ll be doing, and doing brilliantly
• Processing manufacturer warranty claims accurately and within required timescales
• Checking job cards, technician reports and supporting documentation before claim submission
• Ensuring all warranty claims meet manufacturer guidelines and audit requirements
• Monitoring outstanding, rejected and returned warranty claims
• Liaising with Technicians, Service Advisors and Workshop Controllers to obtain missing information
• Managing warranty documentation and maintaining accurate dealership records
• Identifying claim discrepancies and resolving issues quickly and efficiently
• Supporting warranty audits and ensuring the dealership remains fully compliant
• Keeping up to date with manufacturer warranty policies, procedures and technical requirements
• Maximising warranty recovery while maintaining high standards of accuracy and compliance

What we’re looking for
• Previous experience as a Warranty Administrator within an automotive dealership
• Good understanding of manufacturer warranty processes and claim submission
• Strong attention to detail with excellent organisational skills
• Confident working with job cards, technical documentation and dealership systems
• Ability to manage multiple claims and deadlines within a busy Aftersales environment
• Strong communication skills and confidence liaising across departments
• Professional, reliable and proactive approach
• Kerridge / DMS experience would be advantageous

Sound like you?

If you’re an experienced Warranty Administrator ready for your next challenge within a prestige dealership in West London, APPLY today — we’d love to speak with you.

If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application.