Assistant Service Manager

Are you an experienced Assistant Service Manager ready for a fresh challenge in a prestige main dealer environment? Our client — a well-established and highly successful dealership in Wimbledon— is looking for a confident Aftersales professional to support and drive their Service operation. Whether you’re already an Assistant Service Manager, Service Manager, Service Team Leader, Service Reception Manager, or a senior Service Advisor stepping up, this is a strong opportunity to develop your leadership career within a respected dealer group.

 Salary: £35,000 – £40,000 basic • £52,000- 60,000 OTE
Hours: Monday–Friday 8am- 6pm

 Why you’ll love this role

• Join a prestige main dealer with a loyal customer base and strong brand reputation
• Play a key leadership role where your influence genuinely shapes team performance
• Work alongside an experienced, professional Service team who value structure and support
• Opportunity to improve processes, CSI and efficiency — not just keep things ticking over
• Supportive senior management who trust you to lead, coach and make decisions
• Clear long-term progression opportunities within a successful automotive group

What you’ll be doing (and doing brilliantly)

• Planning, monitoring and improving Service department processes and customer service standards
• Coaching, motivating and developing the Service team to improve performance and results
• Ensuring workshop resources meet demand while reviewing labour efficiency, sales and costs
• Monitoring and reporting on KPIs and daily operating controls
• Analysing customer needs and competitor activity to support targeted marketing initiatives
• Ensuring accurate documentation and compliance across all Service operations
• Managing dealership assets including tools, equipment and workshop facilities
• Controlling departmental expenses through regular review of budgets and management accounts

What we’re looking for

• Proven experience as an Assistant Service Manager or similar role within a main dealer Service department
• Confident communicator and relationship builder with customers and internal teams
• Demonstrable ability to motivate, coach and lead a Service team to hit targets
• Commercially minded with an entrepreneurial approach to Aftersales performance
• Track record of delivering excellent CSI results and customer satisfaction
• Strong understanding of vehicle design, manufacturer standards and automotive legislation
• Full UK driving licence

Sound like you?

If you’re an ambitious Assistant Service Manager looking to progress your career within a respected prestige dealership in Wimbledon, APPLY today — we’d love to speak with you.

If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application.