Service Advisor

Ready for your next move? We’re looking for a sharp, people-focused Service Advisor to join a thriving dealership in Hinckley. Whether you’ve worked as an Aftersales Advisor, Service Receptionist, Service Consultant or in any frontline motor trade aftersales role, if you love keeping customers happy and workshops running smoothly, you’ll feel right at home.

Salary: £28,000 – £30,000 OTE – Uncapped 

Hours: Monday–Friday, 8am–5pm • Saturday’s on rota

Why you’ll love this role

• Competitive basic salary with strong bonus potential
• Busy, well-run service department with a consistent workflow
• Structured processes and experienced management support
• Professional dealership environment
• Clear targets with achievable commission structure
• Monday–Friday core hours with rota-based Saturdays
• Stable, permanent position
• Opportunities for progression within aftersales
• Supportive team culture
• Long-term career development within the dealership

What you’ll be doing (and doing brilliantly)

• Welcoming customers at the service desk / service reception, building rapport and making their experience effortless
• Booking vehicles in for servicing, maintenance and repairs while maximising workshop efficiency
• Identifying opportunities to upsell value-adding services, labour and products
• Keeping customers updated throughout the day and ensuring excellent communication
• Arranging courtesy cars or alternative transport where needed
• Working closely with the Workshop Controller and Technicians to keep workflow on track
• Clearly explaining work carried out, pricing, and recommendations

What we’re looking for

• Previous experience as a Service Advisor, Aftersales Advisor, Service Receptionist or Service Consultant — main dealer or quality independent
• Someone who genuinely enjoys helping people (and has the personality to prove it)
• Confident communicator on the phone and face-to-face
• Strong admin and IT skills — organised, accurate, able to prioritise
• A proactive attitude and the ability to stay calm in a fast-paced environment

Sound like you?

If you’re an experienced Automotive Service Advisor / Aftersales Advisor looking to join a successful, growing dealership in Hindhead, hit APPLY today — we’d love to speak with you.

If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application.