Workshop Supervisor

Are you an experienced Workshop Supervisor ready to take ownership of a busy and well-structured workshop?

Our client, a successful automotive dealer group based near Kidderminster, is seeking a confident and organised Workshop Supervisor to oversee day-to-day workshop operations. This role combines hands-on technical oversight with leadership responsibility and offers long-term stability and career development.

This position would suit an experienced Workshop Supervisor, Senior Technician or Workshop Controller looking to step into a leadership-focused role with genuine responsibility.

Why you’ll love this role

• Competitive salary with performance-related bonus
• 20 days annual leave, increasing with service
• Company pension scheme
• Manufacturer and internal training programmes
• Annual appraisals and progression opportunities
• Employee wellbeing and assistance programmes
• Long service recognition

What you’ll be doing (and doing brilliantly)

• Supervising the daily operation of the workshop to ensure efficiency and quality
• Managing job flow, technician productivity and workshop performance
• Supporting technicians with diagnostics, technical guidance and job planning
• Ensuring all work is completed safely and in line with manufacturer and dealership standards
• Overseeing vehicle inspections and health checks
• Monitoring workshop KPIs, labour sales and operating costs
• Working closely with Service Advisors and the Aftersales team to manage workload and customer expectations
• Supporting warranty processes and ensuring accurate documentation
• Maintaining accurate workshop records and systems, including Kerridge
• Assisting with training and development of workshop staff
• Managing holiday and sickness cover to maintain operational efficiency

What we’re looking for

• Proven experience in a Workshop Supervisor, Workshop Controller or Senior Technician role
• Automotive dealership experience essential
• Strong people management and leadership skills
• Good organisational skills and attention to detail
• Kerridge experience required
• Solid understanding of workshop efficiency, productivity and compliance
• Positive, professional and solutions-focused approach
• Strong communication skills and ability to work cross-functionally

Sound like you?

If you’re an experienced Vehicle Technician / Mechanic ready to take the next big step in your automotive career, APPLY today — we’d love to speak with you.

If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application.